Tag Archives: customer service

Two Lessons in Customer Satisfaction

By Rich Lewis at Burlington Press http://www.burlingtonpress.com | www.burlingtonpresswebservices.com The more we understand our customers the better we can serve them. And the better we serve them the more business we get. That would seem to prove logical. So, here are two … Continue reading

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What every retail business website needs

By Rich Lewis at Burlington Press http://www.burlingtonpress.com | www.burlingtonpresswebservices.com If your business sells to consumers, here are the things you need to have on your website: Contact information including your address. The address doen’t just show where you are, but having a … Continue reading

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Show Your Customers That You Care

By Rich Lewis at Burlington Press http://www.burlingtonpress.com  |  www.burlingotnpresswebservices.com October is a great month to get your company’s name out there. Instead of a sale or a typical promotions, show your customers that you care about the community. Create a Quality … Continue reading

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Newsletters – Focus On The Reader

Whether you are using print-and-mail or e-mail to distribute your company’s newsletter, there are three main styles: Business to consumer or B2C, business to business or B2B and membership. Each one has different characteristics, and the one you use will … Continue reading

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